When I was quite young, my family had one of the first telephones in our neighbourhood. I remember the polished wooden case fastened to the wall, the shiny receiver hanging on the side.
I was too little to reach the telephone, let alone under-stand how it worked, but I used to listen with great fascination when my mother talked to it. It was then that I discovered that somewhere inside the wonderful device lived an amazing person.
Her name was "Information Please", and there was nothing she did not know. Information Please could supply anyone's number, address and the correct time. My personal experience with the genie-in-a-bottle came one day while my mother was visiting a neighbour.
Amusing myself at the tool bench in the basement, I somehow managed to whack my finger with a hammer, the pain was terrible, but there seemed no point in crying because there was no one home to give sympathy.
I walked around the house sucking my throbbing finger, finally arriving at the stairway. The telephone! Quickly, I ran for the
footstool in the parlour and dragged it to the landing. Climbing up, I unhooked the receiver and held it to my ear. “Information please...", I said into the mouthpiece just above my head. A click or two later and a small clear voice spoke into my ear: “Information..."
“I hurt my finger!", I wailed into the phone, the tears came readily enough now that I had an audience.
“Isn't your mother home?" came the question.
“Nobody's home but me," I blubbered.
“Are you bleeding?" the voice asked.
“No," I replied. "I hit my finger with the hammer and it hurts."
Can you open the icebox?" she asked. I said I could. “Then chip off a little bit of ice and hold it to your finger," said the voice.
After that, I called Information Please for everything. I asked her for help with my geography, and she told me where Philadelphia was. She helped me with my math. She told me the chipmunk that I had caught in the park just the day before, would eat fruit and nuts.
Then, there was the time Petey, our pet canary, died. I called, Information Please and told her the whole sad story. She listened, and then said things grown-ups say to soothe a child. But I was not consoled. I asked her, "Why is it that birds should sing so beautifully and bring joy to families, only to end up as a heap of feathers on the bottom of a cage?"
She must have sensed my deep concern, for she said quietly, "Wayne, Always remember that there are other worlds to sing in." Somehow I felt better.
All of this took place in a small town in the Pacific Northwest. When I was nine years old, we moved across the country to Boston, and I missed my friend very much. To me, Information Please belonged in that old wooden box back home, and I somehow never thought of trying the shiny new phone that sat on the table in the hall of our new house.
As I grew into my teens, the memories of those childhood conversations never really left me. Often, in moments of doubt and perplexity I would recall the serene sense of security I had then. I appreciated how patient, understanding, and kind she was to have spent her time on a little boy.
A few years later, on my way west to college, my plane put down in Seattle. I had about a half-hour or so between planes, and so spent fifteen minutes or so on the phone with my sister, who lived there now.
Then without thinking what I was doing, I dialled my hometown Operator and said, "Information Please..."
Miraculously, I heard the small, clear voice I knew so well; “Information..."
I hadn't planned this, but I heard myself saying, "Could you please tell me what chipmunks like to eat?"
There was a long pause. Then came the soft spoken answer, "I guess your finger must have healed by now."
I laughed, "So it really is you! I wonder if you have any idea just how much you meant to me during that time?"
“I wonder," she said, "if you know how much your calls meant to me. I never had any children and I used to look forward to your calls."
I told her how often I had thought of her over the years, and I asked if I could call her again when I came back to visit my sister.
Please do", she said. "Just ask for Sally".
Three months later I was back in Seattle. I picked up the phone and dialled. A different voice answered, Information..."
I asked for Sally.
"Are you a friend?" she said.
"Yes, a very old friend," I answered. “Wayne...”
"Well sir, I'm sorry to have to tell you this," she said. "Sally had been working part-time the last few years because she was sick. She passed away suddenly just two weeks ago."
Before I could hang up she said, "Wait a minute, did you say your name was Wayne?"
"Yes." I answered.
"Well, Sally left a message for you. She wrote it down in case you called. Let me read it to you. It says: Tell him there are other worlds to sing in. He'll know what I mean."
I thanked her and hung up. I knew exactly what Sally meant. Saddened, but at the same time uplifted, I went on my way. I will never forget Sally or her words.
Never under-estimate the impression you may make on others. Whose life have you touched today?
~ Original author unknown
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